How returns, exchanges, and refunds work if something isn't right.
To be eligible for a return, items must be unused, in their original condition, and include all original packaging and tags. Some products, such as final sale or personalized items, are not eligible for return.
You have 30 days from the date of delivery to start a return. Returns requested after this window may not be accepted.
To start a return:
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.
The following items cannot be returned:
If you need a different size or color, the fastest option is to return the original item for a refund and place a new order, subject to availability.
If an item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue, and we will arrange a replacement or full refund at no cost to you.
For help with a return or refund, reach out through our Contact page and our team will assist you.